vs798's Commitment to Responsible Gaming
We believe enjoyable gaming is only possible when it stays safe and controlled. At vs798, your protection and well-being are always our priority.
What Is Responsible Gaming and Why Does It Matter?
Online gaming and betting are a fun source of entertainment for many people. But when it becomes a habit and starts causing harm to yourself and your family, it can turn into a problem. At vs798, we treat responsible gaming not just as a policy, but as a core value of our platform.
Responsible gaming means knowing your limits, keeping to a budget, taking breaks on time, and asking for help when needed. Our platform has many tools and features to help you keep your gaming experience healthy and enjoyable.
Important Notice
vs798 is for individuals aged 21 and above only. Opening an account and gaming activity by minors is strictly prohibited. If you become aware of any minor accessing the platform, please notify our support team immediately.
Our Protective Tools and Features
vs798 provides these tools to keep you safe — all within your control.
Set Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. If increased, it remains under review for 72 hours.
Deposit LimitTime-Out Break
If you feel you need a short break, you can take a time-out from 24 hours up to 30 days. During this period, logging in will not be possible and no bets can be placed.
Temporary BreakSelf-Exclusion
For a longer period — from 3 months up to permanently — you can exclude yourself from the platform. Once self-exclusion is activated, it takes effect immediately.
Permanent ProtectionSet Bet Limits
Decide in advance the maximum amount you will wager in each session. If this limit is exceeded, the system will automatically stop you.
Bet Limit24/7 Support Service
Our support team is always by your side for any issue. Live chat assistance is available in both Bengali and English. You can also reach us by email.
Always AvailableMinor Protection
Ensure password protection and log out so that no minor can access your account using your device. Age verification is mandatory when registering at vs798.
Age VerificationRecognise the Signs of Problem Gambling
When gaming goes beyond entertainment and becomes a problem, certain signs appear. If any of the following applies to you or someone you know, consider seeking help.
- Spending beyond your set budget and repeatedly betting to recover lost money.
- Spending more time gaming than planned and being unable to stop.
- Neglecting family, friends, and work in favour of gaming.
- Feeling restless, agitated, or irritable when not playing.
- Lying to family or friends about gaming habits or spending.
- Taking loans or dipping into savings to fund gaming.
- Turning to gaming to relieve stress, depression, or anxiety.
Remember
Asking for help is not a sign of weakness — it is a brave step. vs798's support team is always ready to stand by you, without any judgement.
Best Practices for Safe Gaming
Following these simple habits will keep gaming enjoyable and controlled at all times.
Set a Budget
Decide in advance how much money you will spend. Once that amount is gone, end the session — whether you are up or down.
Respect Time Limits
Set a time limit for each session. Set an alarm and finish playing within the allotted time.
Do Not Chase Losses
If you lose, do not try to recover the loss by placing bigger bets — this is the biggest trap of problem gaming.
Treat It as Entertainment
Do not think of gaming as a way to earn money. It is entertainment — like going to the cinema or watching sports.
Deposit Limits & Financial Control
Financial control is an important part of responsible gaming at vs798. The minimum deposit on our platform is just ৳100 — so you can easily start small and test your own limits. The minimum withdrawal amount is ৳500.
We process transactions through bKash, Nagad, Rocket and Upay — all familiar and trusted mobile banking services in Bangladesh. Every transaction is secured with SSL encryption. Normal withdrawal processing time is between 15 minutes and 2 hours.
If you feel your deposit limit should be lowered, you can do that at any time from Account Settings and it will take effect immediately. Requests to increase a limit take longer to process — this is intentionally designed to give you time to reconsider your decision.
Self-Exclusion & Time-Out Details
Sometimes stepping back is the best decision. vs798 offers two separate options:
Time-Out
Take a break of 24 hours, 72 hours, 1 week or 1 month. During this period your account is temporarily suspended and reactivates automatically when the period ends. This is ideal when you are on holiday or going through a stressful time.
Self-Exclusion
Exclude yourself from the platform for 3 months, 6 months, 1 year or permanently. During this period it is not possible to open or register an account. Once activated, it takes effect immediately.
How to Activate?
Activate these features from the "Responsible Gaming" section in Account Settings or by contacting our support team directly via live chat. Our support email: [email protected]
Age Verification & Minor Protection
vs798 makes it clear — this platform is for people aged 21 and above only. Age verification is mandatory during registration and in any case of suspicion we may request additional identity verification.
If younger family members also use your device, take these steps to stay safe:
- Log out of your account after each use and do not share your password with others.
- Use a screen lock, fingerprint or password protection on your device.
- Turn off the password save option in your browser so that autofill does not work.
- If you find out that a minor has gained access, notify us immediately at [email protected].
Get Help & Support
You are not alone. Our support team and various resources are here for you.
vs798 Live Chat
Speak directly in Bengali through our 24/7 live chat service. Do not hesitate to talk about gaming problems — we are committed to helping you while maintaining confidentiality.
Contact by Email
Write to [email protected] for detailed guidance. We will respond quickly regarding your account settings, self-exclusion or any concerns you have.
Read the FAQ
Our detailed FAQ section has answers to common questions about responsible gaming, deposit limits, self-exclusion and account matters.
Stay Safe, Play Happy
Your protection is our top priority at vs798. Play responsibly and contact us whenever you need.